The following terms indicate the status of an order:

• Pending: Order is currently incomplete, awaiting payment. Once we’ve received the payment, we will confirm it within 24 hours and begin processing the order.

• Processing: Order has been paid. We are preparing the products, checking the quality and packing for shipment.

• Complete: Order has been sent to the shipping address customer provided, including package on the way or delivered.

• Canceled: Order has been canceled.

• Closed: Order has been returned and refunded.